MAC. Are you over it?

Sep 27, 2011

Yasmin K.

LOL I've never been into MAC. It's always been overpriced in my book. The quality is good but there are so many other items out there that are just as good or better and for far less plus you get more. 

Sep 27, 2011

Amanda L.

Personally, I've BEEN over MAC because of the consistent shitty customer service I receive. No other store makes me feel so anxious and unwanted while I'm there. I use to get a lot of my makeup from MAC in high school but every time I would feel uncomfortable and finally I just got over it and decided not to go back.

Sep 28, 2011

Jackee M.

I don't think I'm over MAC, but I don't purchase their products like I used to. Even though I was never into just MAC, everytime a collection was released, I had to have every item. I then realized that most of this so called Limited Edition stuff is BS! HA! They re-release products or many of the products are dupable.

I think I've just learned to make smarter choices now. I will always love MAC though.  

Sep 28, 2011

Jane A.

Right after graduating HS (2000), I'll admit, it did attract the younger crowd, and I was so happy to "find" a foundation that matched my skin tone rather than make me look "white like a ghost". For that I really enjoyed buying MAC. Being that I was straight out of HS, had a baby, and hardly working... buying MAC was a treat to me.

Then a few years ago, I would like 2008ish, I wanted something different, so I decided to walk into Sephora next door (at my mall), and I fell in love with MUFE.

The last big purchase from MAC though was from their Hello Kitty line. Then I realized a bunch of the stuff that comes out in their lines, are the same colors they usually have... just renamed and repackage. Then it hit me, I don't really need that "pink" gloss. Add to the poor customer service, or "I'm better than you" vibe... I stopped setting foot inside MAC altogether sometime in 2009.

Fast forward, I finally got the Viva Glam V lipstick and gloss a couple of weeks ago. In any case, I am not cult crazy for MAC anymore, but I will make a purchase here and there. 

Sep 28, 2011

Kallie Nicole G.

MAC started my make-up obsession. My mother also got me into MAC as she was ( and still is ) a self professed addict. She actually wears more MAC products than I do. She would tell me how she started wearing MAC in late 1995. Her favorite lipstick was Bardot ( now long discontinued )

Nearing the end of my middle-school years, I got heavily into MAC clear lipglass and Prrr was actually my first color lipglass that I wore almost on a daily basis. MAC always intrigued me because of their theme focus: All Ages, All Races, All Sexes.

I loved the fact that I could pick out a foundation based on my skintone in a flash. I loved the color spectrum of their eye shadows, blushes, lipsticks. I still love MAC's cremeblushes. Their colour collections are always exciting as well. In highschool I bought Nymphette lipglass in multiples and boot black liquid liner.

Over the years though, I feel some eyeshadow formulation has changed. I recently bought Gleam and Expensive Pink eyeshadows ( some of my favorites) and gave me an allergic reaction. My lids were itchy and red. Small bumps appeared on my brow bone. I stopped buying MAC all together because of it. I have also found cheap alternatives to eyeshadows without the reaction, and liquid liners that are up to-par with their boot black liquid liner.

MAC items I do replenish:
MAC blushcreams ( now Cremeblends) in Ladyblush, Lilicent ( now discontinued. MAC store had 2 in stock and I had to buy it)
MAC strobe cream
MAC paints
MAC lipglass
MAC powder blushes
MAC brushes ( i love u forever lol)

I'm not entirely over MAC, because of some staples. However, I don't buy MAC as much anymore.

Sep 28, 2011

Angie K.

I only own a few things from MAC and while I like them I don't absolutely love them. I think my favourite out of the few I own are their lipsticks. I tend to go for other brands because MAC is quite expensive!

Sep 29, 2011

Stephanie F.

Kallie Nicole,

I wish I had your Mom! How fun it must have been playing in her makeup! Did she teach you a lot? My Mom is amazing, just not at all into beauty stuff.


--Cookie
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Sep 29, 2011

Soma S.

Stephanie F. - if you EVER decide to make a "leap of faith" purchase online without EVER having the ability to swatch it first, I would DEFINITELY push you towards a Sugarpill purchase. I am in no way a wild "brights" kind of person, but I felt like expanding my horizons a bit into the crazier colors... after a good amount of research and watching loads of tutorials, I found that the crazier colors are always the hardest to find that are easy to blend, pigmented, or cost effective. I made Sugarpill my "leap of faith" purchase, and I've never looked back. I have all of their pressed shadows in the quads, including their "bulletproof" black to round it all out, and I love each and every one of them. Some are of better quality than MUFE/MAC/UD shadows... [blasphemy!] - BUT don't get me wrong, I still love my other shadows... I just think everyone should add Sugarpill to their eyeshadow arsenal.  =D

Sep 29, 2011

Stephanie F.

Soma,

You have me convinced. I am a brights girl, and I have been lusting after them for a while. Since I am still pretty new, I only made my first MAC purchase about a year ago LOL Sugarpill and Ben Nye have been at the top of my list for at least 6 months! I blindly bought Inglot, and I love love love them! So glad I got them! So, these will be my next big purchase. When I look at it, I am spending more than the cost of these tring to troll out good drugstore products anyway! Might as well go with a sure thing...


--Cookie
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Sep 29, 2011

Jen C.

I've been over them since Christmas. My local MAC (located in a Macy's) seems to have friendly people working there who are always helpful. However, this last Christmas on an impromptu Mall of America trip, I stopped into the MAC store with my aunt. Not only were we ignored, I tried several times to get help from someone on the floor. No one. No acknowledgement, nothing. Sephora did see my business that day. 

Sep 29, 2011

Samantha G.

@jen, oh my goodness i hate the snobby sales people there. i know at the one by me, i MIGHT get help but if i'm firm that i'm only buying 1 shadow or gloss, the artist gets huffy and gives me less attention. it's an awful way to run a business

Sep 29, 2011

Jen C.

It's really sad. I mean, I'm there I'm ready to spend. And they don't know what I'm about to buy. I could buy one product, or 20. Like the last time I was there I was legit getting ready to drop cash. It's a shame.

Sep 29, 2011

Samantha G.

it really is. i looked up what it takes to be hired at mac and all the reviews i read were talking about what they had to do just to get hired and what was expected of them if they do get hired. i guess i could see why they have to be rough and try to push because its commission but they take it way too far

Sep 29, 2011

Amanda M.

Everyone likes what they like and are use to what they are use to . But some people have money to spend like that , but people who average income realize that you dont need mac , when elf and nyx and all other kinds of brands are just as good , and do the same workkk ! but like i said , everyone is different and you like what you likeeee

Sep 29, 2011

Drea L.

I wonder if one of the job requirements for MAC is to believe you're better than everybody else. If you've ever gone to the MAC store @ Hollywood/Highland... you know what I'm talking about.

Sep 29, 2011

Alexis C.

@Andrea oh I know what you mean. Besides being the size of a closet I was never welcomed upon entering the store. I went in with a few friends and there was a mother and her daughter and the daughter's friend who were going to buy tons of products. The mom also had a very 'better than you and I should be treated like a queen' attitude. Granted my friends and I looked like raggedy sweaty high school kids who had taken public transportation and eaten greasy pizza...which we were. But still my friends wanted to leave after 30 seconds of being in the store I lasted about 1 more minute before I left.

Sep 29, 2011

Drea L.

^ YES! Exactly! Something about that store makes you want to walk out as SOON as you step in. I was there not too long ago & two people were working there. This girl was helping these high-school girls with a makeover, she sounded nice - but this blonde guy working there had NOTHING to do.

As soon as I walked in, he looked at me at didn't even welcome me. W/e, I let it go. I went into the back of the store where the Pro Longwear is & he was just standing behind the counter, looking at me. Every time I looked over, we made awkward eye contact. I even peeked at him through the mirror wall & he was STILL just looking at me..
What he didn't know is that I actually needed help with something. But no, apparently biting his nails was more important. I walked out, he looked at me again, & not ONE word was said. So rude.

& it wasn't like I wasn't dressed inappropriately or like badly (it's not like that should ever matter) I was dressed up in my nicer clothes, full makeup & done hair. It was just rude of him, & I think he knew it. I've experienced nice MAC employes, just NEVER at that store. O.o

Sep 29, 2011

Kallie Nicole G.

@Stephanie F: My mother basically got me into liquid liner and falsies. She had this obsession over nude-y lip colors. She tried Peachstock, Myth and so on. She's in her 50s now, and although she used to do lots of nudes-( including C-thru lipglass over subculture liner) She's into all the wine-rose colors now. Brigitte Bardot really got to her in 90s.

Sep 29, 2011

Cameron R.

I thought for the longest time it was cause I was a boy! I didn't know that other people experienced that at MAC counters. I didn't get offered help, and when I went to ask for help they looked at me like they saw a ghost. I mean, Wichita isn't Los Angeles, but it's not anymore uncommon for you to find men in makeup stores here than in any other major metropolitan area. I don't care for people pressuring me into products when I go places, but at least making me feel welcome and appreciated for my business with your company would be nice. MAC is overrated, there are so many other brands out there with better performing products.
I do on the other hand love going into my local Sephora, I always get lost in conversation with the reps that work there because they are so cheerfully helpful and passionate about what they do, and I don't feel like I am being punched and robbed for a product.

Sep 29, 2011

Kallie Nicole G.

@Andrea G: This used to happen to me at our local MAC counter in Macy's. For some reason, I fare better with the male employees! Some of the female employees have rude and rushed questions. Sometimes they just stand there and stare at customers perusing items, not even bothering to ask if they needed help or wanted to sample some items.

I always do some kind of MAC homework before I leave the house so I know what I'm expecting so that I won't spend as much. I even just blurt out " No, I know what I'm getting " or " Just browsing for some new lipsticks" in a nice manner so they don't huff and puff next to me, expecting me to annoy them with my inquiries. I feel as if I'm wasting their time and I usually just pick up the stuff and pay upfront. No small talk, just nice smiles and thank yous. Even with just being nice, they still gave me weird stares even after I paid. I felt like crap. LOL!

On the other hand, the MAC store near me have great employees! they are so nice and eager to show you the collections. Once, I had an employee motion me to their backroom and check out the new collection at the time: MAC Semi-precious. She said they couldn't sell any at the moment, but gladly asked for my number so they could contact me when the collection would be released. Just something simple as showing excitement to a customer makes my experience at a MAC store so much better! I initially went in for cremeblend blushes, but instead got the last two Lilicent blushcremes because she was nice enough to check the stock if there were anymore :) I was so happy!

Sep 29, 2011

Cameron R.

@Kallie Haha, I used to always go online and figure out exactly which shade of which product in which formulation before I stepped foot out of my car, that way I could just run in and out. It's nice to know other people do that too.

Sep 29, 2011

Kallie Nicole G.

@Cameron I know! and I do that with drugstore items too :) I work in a drugstore so I'm always googling up and and coming drugstore brand collections and eagerly anticipating to see them in person when they arrive!

Sep 30, 2011

Stephanie F.

I have had both really great and really terrible MAC experiences, and surprisingly enough-the best was in a really "posh" mall in Orlando, while the worst was at a MAC counter in Dillards in Ft Meyers. It was a tiny store, and the staff was so rude. I wonder if it's a difference in mgmt? Who knows? Anyway, I have enjoyed reading this thread all day from work!


--Cookie
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Oct 2, 2011

Cassandra C.

I love their pigments.....love their kohl liners.......love their lipglasses. but i live far away from a counter and I keep finding decent and sometimes even better alternatives. so I don't know. I am sort of neutral LOL. I am currently lusting illamsqua stuff instead of MAC and inglot at well. :)

Oct 2, 2011

Rebecca B.

No i love MAC! I feel like that when people are "over" MAC they tend to own a lot of the products so they don't feel the need to buy anything from them anymore. I agree that some things are better but for the price MAC is a great quality for when I do not have TONS of money to spend on NARS, Inglot, Urban Decay, or Benefit all the time!
xoxo http://rebeccablackerby.blogspot.com/