We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
| Order Subtotal | Shipping Charge | |
| Standard Shipping | Expedited Shipping | |
| $0 - $34.99 | $5 | $15 |
| $35 - $99.99 | Free | $10 |
| $100+ | Free | Free |
We are currently unable to ship to P.O. boxes. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
| Order Subtotal | Shipping Charge | |
| Standard Shipping | Expedited Shipping | |
| $0 - $34.99 | $5 | $15 |
| $35 - $99.99 | Free | $10 |
| $100+ | Free | Free |
We are currently unable to ship to P.O. boxes. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
Our customer service team in the US is ready to assist you.
1-877-992-5474 Available Now
Monday - Friday
7 AM – 4 PM PT
Saturday
7 AM – 4 PM PT
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Nov 11, 2012
Nikki B.
My sister gave me an Urban Decay 24/7 Glide -On Shadow Pencil. I was super excited to use it only to find out that it seems to have dried out a bit. It's not very smooth and you have to tug really hard on your skin to get anything off of the stick. It's a beautiful color (Delinquent) and I was wondering if there was anyway to fix the dried out-ness.
Nov 11, 2012
Tracy B.
use a lighter and melt the tipa bit. wait til the tip is a little cool and use. the pigment will be cream and smooth. hope this helps :D
Nov 11, 2012
Nikki B.
Thank you!
Nov 12, 2012
Dania M.
Hot water or blow drier?
Nov 12, 2012
Claire R.
Hot water doesn't work. Bow drier is not handy at all. Lighter is the way to go.
Nov 12, 2012
Dania M.
I use blow dryers to pot my pencils... :/
Nov 12, 2012
Sarah B.
Sharpen it..