Returning things to ulta- help ugh.
4
Our customer service team in the US is ready to assist you.
Monday - Friday
7 AM – 4 PM PT
Saturday
7 AM – 4 PM PT
Please help us maintain positive conversations here by following our guidelines below.
We reserve the right to remove comments and topics that don't adhere to the following rules. We also may remove the profile of any repeat offender. Thanks for reading and contributing!
Beautylish is a diverse, positive, and respectful community. It’s okay to disagree with someone, but be constructive—not rude. We have a zero-tolerance policy for negativity and harassment.
Take the time to make posts easy to understand by using proper spelling, grammar, and capitalization. Post topics in the appropriate category and refrain from making duplicate posts. Know that we don't allow self-promotion, advertisements, spam, commercial messages, or links to other websites or blogs. And be careful that you don't post someone else's work and present or claim it as your own.
We reserve the right to remove duplicate, miscategorized, and difficult-to-understand posts, or those we deem as advertisements, spam, or plagiarism.
Use the flag button to report inappropriate or disrespectful behavior, or email us at help@beautylish.com.
Jan 8, 2015
Alexis M.
Jan 8, 2015
Bre H.
I don't know but how did that happen girl :(
Jan 8, 2015
Dereanna D.
I would call them and see what they can do for you. Do you still have the receipt?
Jan 8, 2015
Ivette H.
I agree with Dereanna, call your local ulta first and see what they can help with (:
Jan 8, 2015
Lauren G.
You're probably going to have to physically go there for a new one unless you want to wait a whole
Jan 8, 2015
Alexis M.
Bre, I'm not sure! I went to take the plastic off and I noticed the top was already loose and then realize it had actually broken off.
Jan 8, 2015
Bre H.
that stinks girl
Jan 10, 2015
Jenna G.
I'm not sure if you can return it but, give them a call and explain what happened and your situation and see what they say. They may need to see a receipt.