For holiday orders and gift items needed by Friday, December 22, please place your order on or before the dates and times listed below.
We recommend placing your order sooner than later due to uncontrollable circumstances with our shipping partners (such as weather delays or seasonal overload). Orders placed after these deadlines may or may not arrive on or before December 22.
|US||Tuesday, December 19th by noon PST*|
|Outside the US||Thursday, December 14th by noon PST**|
*If your order includes a hazmat item, the order must be shipped via Standard Shipping. Please allow additional time for delivery.
**This only applies to areas not part of FedEx's international out of delivery areas, which are detailed here. Delivery to these areas will not arrive by December 22.
|US||Thursday, December 14th by noon PST|
|Outside the US||Not available, please choose Expedited Shipping|
Please contact Customer Service if you have any questions regarding order delivery timeframes.
Makeup is now a click away, but with the digital marketplace so vast and crowded, you’re sometimes forced to question the integrity of the makeup you’re buying. If you buy from a disreputable vendor, how can you be sure if a product is from the correct collection? Over the past few years, counterfeit beauty has emerged as a serious issue online and has fooled even the smartest of shoppers. This problem is a health-related matter as well—if you’re not using the real product, who knows what you’re actually putting on your face and body? While corporations have taken huge measures to help prevent counterfeiting and fraud, it’s also up to the consumer (you!) to be equipped with proper beauty knowledge. Become a proactive online shopper and you’ll never have to question your beauty products again!
When you’re making a purchase, cross-reference all of the product data you find. Ask yourself: Did the brand really make that shade of lip gloss that season? How much did it cost? What color was the product? You can easily spot a knockoff fragrance if it is clear instead of amber or has a bright yellow hue—some counterfeiters actually blend urine (ew!) and alcohol in knockoff perfumes instead of the actual scent! Whether you have 10 months or 10 years of brand knowledge in your head, the Internet is still a valuable cosmetic database that has all the information you need. Do your research.
Do you know the difference between matte and glossy packaging? Do you know how certain brands always label their products? If the product photo doesn’t visually match the identity of the brand, search an image database and see if you can spot the differences. Remember that brands occasionally create specially designed limited releases, but trust your gut if you see any potential red flags. Observe with a critical eye.
What site are you shopping from? How does it process credit cards? Do you trust the seller? Ideally, you should buy makeup online from well-known reputable sites such as Sephora.com, Nordstrom.com, Drugstore.com, and Ulta.com. These online retailers take expansive measures to protect against credit card fraud and identity theft online. If you’re thinking of ordering from a smaller, independent company, first ask your friends and family if they’ve had transaction experiences with that site. Protect yourself.
If you’re on the hunt for a discontinued beauty essential, it’s hard to resist clicking “buy” on an independent site that miraculously stocks the product. But think about it—who actually knows what condition those products are in? Instead, reach out to the brand’s customer service line first. Representatives can help you track down your favorite products or recommend better alternatives for you to try.