Ulta returns, is their policy like Sephora?

Mar 21, 2014

Bree B.

I bought Anastasia's Lash Genius, a waterproofing top coat mascara. Basically it makes any mascara waterproof, had amazing reviews, unfortunately the negative reviews held true for me and it's too sticky. Little pieces of lint stuck to my eyelashes the two times I used it, ew. I want to return it, are they cool like Sephora or are they going to be PITB?

Mar 21, 2014

Roz X.

They're great about returns, but be sure to bring your receipt showing how much you paid for a full refund within 30 days. Without one, they issue store credit for sale price...meaning you may lose money.

It shouldn't be a problem.:)

Mar 21, 2014

Shelley W.

I never encounter any issues when making returns at ULTA.

Mar 21, 2014

Bree B.

Sweet! Thanks guys!

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