Sephora return/in-store credit policy?

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Mar 24, 2014

Erin M.

It should be fine, they may be a little hesitant as it's been over five months, but I was told a product could be half empty and I could bring it back. Plus if something's wrong with it and you just want a new one there should be no problems.

Mar 24, 2014

Erin M.

I would also recommend checking your items before you leave the store to make sure they weren't ever opened. I don't use the highlighter so I don't know what it's expectation date is, but if it was opened before you got to it that clock already started ticking.

Mar 24, 2014

Hannah K.

Girl, they returned something for me that I didn't buy there. They have a really great, super lenient store policy.

Mar 24, 2014

Roz X.

I agree; Sephora is amazing about returns.

Mar 25, 2014

Cierra A.

I love sephora for their return policy. I've tried just about every brand lipstick and if I don't like it, return, try a new one. they're awesome! also returned a very used dipbrow (on my because I went blonde so chocolate was no longer working for me lol) and bought the blonde shade.

Mar 25, 2014

Cierra A.

only*

Mar 25, 2014

Reese S.

Jacqlyn, they have a very laid back return policy. They are very sweet and kind with every return I've ever made. For example, my dad got this really awful cologne for Christmas that was from sephora, and it wasn't exactly cheap either, and three months later he finally returned it , which we were nervous they wouldn't exchange it because it was opened and it was 3-4 months later. But they took it back for a and allowed us A FULL FREE exchange for another one. They were so nice about it too. The manger said the only thing that might be hard to return is mascara, because for sanitary reasons.

Mar 25, 2014

Reese S.

And I recommend really thinking about what your buying before getting it from there. Before I buy things I always ask for. Reviews on Beautylish, and if you ever have a question about a product your going to buy feel free to ask me because I'm there all the time lol.