Croc turbo ion?PLEASE HELP.

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Dec 13, 2014

Gisell G.

Does anybody here haves croc straightener?? If so do you know how to reset it? I absolutely love my croc but mines stuck on 280 degrees F 😭😭😭 & I don't know how to get it off that setting, if you have one I believe the box comes with a card showing you how to take it off? Please help I'm desperate & it's not broken.

Dec 13, 2014

Shanae J.

Have you tried holding down the power button for like a minute?

Dec 13, 2014

Gisell G.

It doesn't turn off with the power button anymore or go high/low with the temp. It's on a certain setting but I forget what it's called :-(

Dec 13, 2014

Gisell G.

I have to unplug it to turn it off, it just turns on with the power button.

Dec 13, 2014

Shanae J.

Usually that's how you reset things... I just assumed it would work. Sorry I wasn't much help lol. Let me see if I can look up how to do it!

Dec 13, 2014

Shanae J.

Yea, it said plug it in and hold down the power button for exactly 20 seconds.

Dec 14, 2014

Gisell G.

Yeah that doesn't work :/