What is a helpful response?

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May 26, 2014

Jess C.

Will do Hannah I must admit sometimes I do this just because I am so taken aback I literally have no words!! Lol which is a good thing ( rare thing) lol but I shall try because I know it'll be helpful!

May 26, 2014

Jess C.

And Jacqueline I completely understand what your saying that has happened to me as well , not so fun. Lol hopefully people have read all these comments and will receive and practice it

May 26, 2014

Breeze T.

Great thread, Hannah! And everyone else's contribution was also very valuable. I'll keep all of this in mind, thanks!

May 27, 2014

Sofia S.

What a great person hannah.

May 27, 2014

Jasmin Q.

Thankyou for this very helpful post. I will try my best to give out a much more helpful response.

May 27, 2014

Caitriona H.

I'd like to add another point on here without sounding rude. I really hope I'm able to articulate this point. There are a few users on here that instead of posting what someone should do or could do they post all the things another user may suggest that they 'shouldn't' do without anyone else having said any of those suggestions. Personally it irritates me because the owner of the post hasn't asked you for a comment on what they shouldn't do and it comes across- to me- that that person thinks they know it all and that other peoples suggestions are invalid. If someone does happen to suggest something that you disagree with then by all means reply and say why that may not be the best suggestion but don't jump the gun and assume you know what others will reply.
For example:
Users asks "what can I use to help fade my scars?"
First comment "OMG NEVER USE LEMON JUICE! ITS SO BAD FOar yOu"
Thats not my helpful comment in my mind.

May 27, 2014

Fatema B.

Solving acne and other skin problems are filled with trials and misses! and if I've heard of remedies that have worked for others I would surely like to put my point forth for it may help the concerned member although I may not have tried since I don't deal with acne that often! so I think at some point you could suggest things that you know of and has worked for others just for awareness about what 1 could do and give them more useful options to boost their morale! just what I think :)

May 27, 2014

Roz X.

I always do my best to give an informed response. I do agree with Fatema that if you know of a product or remedy that worked for friends or family members, and are honest with the poster in that regard, it may be helpful. As a mom, I've dealt with many an issue outside of my own and feel others may benefit from that shared experience. I've found suggestions from others whose mom or sister dealt with a similar situation to be of great interest. I do agree with the bulk of what has been said, but I do feel it can be disheartening when looks are hyper-analyzed. Certainly I'm no make up artist and so while obvious errors such as blending or smudges/clumps or an off color being pointed out are helpful, I've seen many adorable or sexy looks that are broken down to bits...despite the user has not requested a critique, but is instead sharing a look they love and enjoy. Listing products is always a bonus and I'm delighted to see more members sharing them in threads. I use their question as a guide to how in-depth my feedback should be.

Great thread, Hannah. :)

May 27, 2014

Caitlin M.

I agree with Hannah's post. I think maybe people are trying to give answers, even ones that are not always accurate, might feel pressured to do so. I always see posts where people are like "everyone ignores me and never answers my questions." when I think it's usually just a miscommunication and because not eceruonew always sees the same topics. Or people simply don't know the answer. Idk lol. Just an observation I've made. But I do agree, I want to hear WHY someone likes a product. Tell me WHY I should spend my money on it lol.

May 27, 2014

Caitriona H.

I completely agree with you that people should post if something could be bad to say why or their actual experience and offer an alternative but what I meant was when people just post the comment (using the same example again) 'Omg don't use lemon juice' and I'm sitting there like 'Ok, great thanks for that but A. nobody was telling me to use it B. why shouldn't I? and C. that wasn't my question' you know? I feel like a lot of girls hear Kitty or Jacqlyn say Cinnamon, or lemon or whatever is bad and then just throw those comments around all the time when in fact they should be saying 'You should ask Kitty K about it, here's a link to her profile' (or whoever, sorry for using you as an example Kitty haha) or say 'I've linked a topic where Kitty goes into detail about lemon juice and why it shouldn't be used on the face'.