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We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
| Order Subtotal | Shipping Charge | |
| Standard Shipping | Expedited Shipping | |
| $0 - $34.99 | $5 | $15 |
| $35 - $99.99 | Free | $10 |
| $100+ | Free | Free |
We are currently unable to ship to P.O. boxes. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
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Feb 2, 2014
Savannah G.
So my sister in laws friend is over and he has long curly hair. Thing is, he NEVER brushes it. We're trying to brush it for him but his hair is literally solid knotted!! Not the normal knots, how can we untangle it?
Feb 2, 2014
Rachel M.
Deep conditioner.. Lots of it. And make sure your brushing the at the bottom of the hair first then work your way up
Feb 2, 2014
Savannah G.
We've tried that, we're brushing from the bottom up and put tons of conditioner in already. It's tangled to the point where we can't part it.
Feb 2, 2014
Rachel M.
What kind of brush are you using
Feb 2, 2014
Rachel M.
Don't use the rat tail combs to take out the knots it won't help. A paddle brush will help or a flat comb. His hair must be soaked in really warm water and even though the knots won't come out as quick as you hoped it'll come out eventually if you keep brushing from the bottom up.
Feb 2, 2014
Nala H.
Brush from the ends to the roots with loads of conditioner.
Feb 2, 2014
Savannah G.
We're using a paddle brush, switching off with a pic, and putting conditioner in as we go.
Feb 2, 2014
lexi P.
Try soaking his hair in warm oil such as olive oil.