Bad nail salon experience.

Aug 29, 2013

Yaya B.

So yesterday I went to a nail salon and paid about $40 for gel and also they fix one of my nail w but the problem is that I was very unhappy with the results I felt like the girl that was doing my nails did not know what she was doing and get a very bad job of course I did not tip but have any of you ever experienced this before would you have walked away without paying would you have spoken up and said something.

Aug 29, 2013

Tessandra R.

I havent gotten my nails done at a salon before (I normally have my cousin, nail artist person, so them lol) But I would have definitely spoken up and said something! If I didnt like the job they did then I would've complained and refused to pay.

Aug 29, 2013

Nattaleigh S.

You defo should have spoken up. They want repeat custom so most places would understand and do what they can to rectify the situation.

Aug 29, 2013

Meg K.

Hmmm depends, generally speaking up is best thing. But if you are unhappy maybe just never return and be sure inform friends and family not to go there

Aug 29, 2013

Betsy N.

Yea you shouldn't have paid so much. I think you should go back abd say and make the other customer see that it was horrible and that they should do them again or at least return some of your money. I usually see everything they do and stop tgem before its permanent but I usually pay like 20 and it comes out looking like I paid more

Aug 29, 2013

Natise M.

I agree with Rachel. If I were unhappy with any service or product I was paying for I would have definitely spoken up to a manager or person in charge. I would suggest that you call that salon & express your unhappiness about your service, maybe they'll give you a free service :)

Aug 29, 2013

Lorelle E.

Yeah this had happened twice actually the first time was when this woman done my nails and one was completely wonky compared to the other one so I had to say and she re done it. The second time was a man doing my nails he was just plain rude, pulling my hands roughly kissing his teeth at me I was shocked but he did do my nails well!

Aug 29, 2013

Madame G.

You could of asked for a new person in the middle of it all...they want your service.

Aug 29, 2013

Raylene I.

You can call and talk to the manager. They will usually try and find a way to make you happy wether it's a gift certificate for future nails or to come in the following day ad get them redone or what ever. They usually don't want to loose customers. You have a voice, they are your nails and your money. Speak up. :)

Aug 29, 2013

Carliza B.

At least you didnt tip :)

Aug 29, 2013

Danny C.

This happens to me all the time. I've found even if you say something to tell them what and how you want them, if they don't know what there doing it dosent matter. I've come home many times and had to refile them to get the shape right. once I had them done and the girl clearly had no clue. I ended up paying because o honestly felt bad for the girl she seemed nervious but walked out before they were done. I called the next day and spoke to the owner. she said she was a licenced manicurest and new what she was doing. I told her just because someone has a license does not mean they should be thrown on the floor to work on customers they still need additional training. I ended up getting a credit for products in the salon. so if I were I of call can't hurt

Aug 29, 2013

Rachel B.

Nope, if I had I would've made them take them off and refused to pay, haha, not paying money for shite

Aug 30, 2013

Jehannah L.

Definitely should have spoken up. They are your nails and its your money...Get what you want!😉

Aug 30, 2013

Rachel H.

Call, definitely. In my opinion it is VERY rude to just tell everyone not to go there. Nobody is psychic, and cannot tell if you're unhappy. Most places will rectify the situation.

Aug 30, 2013

Yaya B.

Thanks girls for all your opinions and advise...I will be callin and next time definetely speakin up...money don't grow on trees you know...and today I'm going back to my old salon which is like 5miles away but w.e atleast my nail tech does them good.