Uploading your photos on Beautylish

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Mar 22, 2012

Leticia D.

All a sudden I'm having trouble uploading my photos. Before it was simple, quick and easy. Is anyone having this problem? Why is it now soo difficult?

Mar 24, 2012

Marla W.

I am having that problem too!... only way i can upload a pic is by chaning my profile pic. 

Mar 24, 2012

Nils J.

Hi ladies, did you enter a title and description on the photos you wanted to upload? If they're not listed it won't allow upload..

Mar 25, 2012

Parker R.

@Leticia, @Marla, and @Nicole I'm sorry you're having trouble uploading photos. We have identified the issue and are working on a fix right now for Internet Explorer and Opera users. Things should be back to normal for everyone by Monday. If you really need to upload pictures today or tomorrow, you can use Chrome, Safari, or Mozilla Firefox. Thanks for understanding and sorry for the inconvenience. 

Mar 26, 2012

Stephanie v.

^ Oo.. thats why. I'm a Internet Explorer user. Thanks! Hope the issue will be solved soon.

Mar 27, 2012

Leticia D.

Thanks Parker R. for responding and letting us know whats going on. It is now Monday and still no
uploads. Just wondering why before it was very simple and now it is difficult. Did you guys change something?

Mar 27, 2012

Parker R.

No problem, Leticia :) We re-wrote the photo uploader and launched it last week. There was an issue for users in both Internet Explorer (7+) and Opera, as well as an additional bug when selecting photos in Mozilla Firefox. We came up with a fix over the weekend and implemented it today. Hopefully now everyone can now take advantage of a more robust photo uploader. If you have any more issues or questions feel free to let one of us know and thanks for alerting us!

Mar 27, 2012

Stephanie v.

Issue is gone, I just uploaded a new pic. :D Thank you!

I was wondering the same thing but I'm an IE user as well so I think I'll log into Google Chrome to add my photos. I should have known it would be a web browser issue. 

Mar 28, 2012

Parker R.

@Amoure go ahead and try it now with IE. It should work in both browsers, but I recommend using Google Chrome for an enhanced experience (multiple uploads at once). Please let us know if you are still having issues with it so we can get them resolved. Thanks!

Thanks Parker I most certainly will. I uploaded some nail pictures after my first posting but I'll attempt to do it through IE and let you know if I experience any issues. Thanks again. 

Mar 28, 2012

Parker R.

Cool glad to hear you got it working! :)

Jun 6, 2012

Karen C.

I still can't upload any pic .. What do I do

Jun 6, 2012

Parker R.

@Karen Can you please describe the issue you're having when uploading pictures in more detail?

Some useful information would be: type of operating system (e.g. Windows, Mac, Linux), browser (Chrome/Safari, Firefox, Internet Explorer, etc.), along with what happens when you try to upload pictures.

Also, are you trying to upload pictures from your phone or your computer?

Jun 6, 2012

Karen C.

Parker: I'm trying to upload them from my iphone I don't have a computer.. But it doesn't let me drag any pictures from any where.. I also tried copy-paste whitch usually works but didn't..

Jun 6, 2012

Parker R.

@Karen: Unfortunately right now uploading from any mobile device will not work, but we're working on adding that in the next version of our iPhone app, so please stay tuned.

In the meantime, photo uploading from Internet Explorer, Firefox, Chrome, Safari, etc. should work as intended on your computer.

Let me know if you have any more questions.

Aug 4, 2013

Chez B.

Will the update be for android too profile galleries too? thanks!