Clinique Return Policy?

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May 1, 2014

Rachel E.

I bought cliniques pore refining solutions primer a couple months ago and recently was using it normally and when I squeezed the tube it cracked and broke pretty dang bad. I attempted to tape it but still feel like the product is being compromised and a lot is being wasted. I'm a new clinique purchaser so am not familiar with their return policy in the slightest. so my question is will they take it back and replace it or no? if anybody has had a similar experience with clinique I would really appreciate your feedback. thanx loves :-)

May 1, 2014

Rachel E.

Its worse in person :(

May 1, 2014

Drishya B.

If you have been using it for few months I don't think they'll exchange it. No harm in trying tough. If not you could store it in another jar.

May 1, 2014

Kay C.

^^^^yup

May 1, 2014

Rachel E.

Thanks girls but I called our clinique counter earlier and the very helpful sales lady actually encouraged me to come in and they would give me a new one. I actually didn't start using it till recently. have only gotten to use it less than ten times.