We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
| Order Subtotal | Shipping Charge | |
| Standard Shipping | Expedited Shipping | |
| $0 - $34.99 | $5 | $15 |
| $35 - $99.99 | Free | $10 |
| $100+ | Free | Free |
We are currently unable to ship to P.O. boxes. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
| Order Subtotal | Shipping Charge | |
| Standard Shipping | Expedited Shipping | |
| $0 - $34.99 | $5 | $15 |
| $35 - $99.99 | Free | $10 |
| $100+ | Free | Free |
We are currently unable to ship to P.O. boxes. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
Our customer service team in the US is ready to assist you.
Monday - Friday
7 AM – 4 PM PT
Saturday
7 AM – 4 PM PT
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May 1, 2014
Rachel E.
I bought cliniques pore refining solutions primer a couple months ago and recently was using it normally and when I squeezed the tube it cracked and broke pretty dang bad. I attempted to tape it but still feel like the product is being compromised and a lot is being wasted. I'm a new clinique purchaser so am not familiar with their return policy in the slightest. so my question is will they take it back and replace it or no? if anybody has had a similar experience with clinique I would really appreciate your feedback. thanx loves :-)
May 1, 2014
Rachel E.
May 1, 2014
Drishya B.
If you have been using it for few months I don't think they'll exchange it. No harm in trying tough. If not you could store it in another jar.
May 1, 2014
Kay C.
^^^^yup
May 1, 2014
Rachel E.
Thanks girls but I called our clinique counter earlier and the very helpful sales lady actually encouraged me to come in and they would give me a new one. I actually didn't start using it till recently. have only gotten to use it less than ten times.