Does Sephora accept exchanges without a receipt?

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Shauna S.

Apr 14, 2014

Shauna S.

I bought the Hourglass Veil Mineral Primer about 2 months ago and I noticed it was quite watery. I would put it in the fridge occasionally which kind of solved the problem but now recently it smells really off. I threw out the receipt, will they still exchange it? I haven't used much of it.

Erin M.

Apr 14, 2014

Erin M.

Yep, exchange or give you store credit. Whichever you prefer.

Hannah K.

Apr 14, 2014

Hannah K.

Yes they do

Shauna S.

Apr 14, 2014

Shauna S.

Thank you!!

Hannah K.

Apr 14, 2014

Hannah K.

They'll ask for your ID though :)

Beautiffy T.

Apr 14, 2014

Beautiffy T.

Yup they sure do! You can even exchange at a JCP Sephora. ID will be requested and if your beauty insider, vib, or vib rouge your purchases are tracked so your good :-)

Madame G.

Apr 14, 2014

Madame G.

yes

Shauna S.

Apr 15, 2014

Shauna S.

Thank you!

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