Does Sephora accept exchanges without a receipt?

Apr 14, 2014

Shauna S.

I bought the Hourglass Veil Mineral Primer about 2 months ago and I noticed it was quite watery. I would put it in the fridge occasionally which kind of solved the problem but now recently it smells really off. I threw out the receipt, will they still exchange it? I haven't used much of it.

Apr 14, 2014

Erin M.

Yep, exchange or give you store credit. Whichever you prefer.

Apr 14, 2014

Hannah K.

Yes they do

Apr 14, 2014

Shauna S.

Thank you!!

Apr 14, 2014

Hannah K.

They'll ask for your ID though :)

Apr 14, 2014

Beautiffy T.

Yup they sure do! You can even exchange at a JCP Sephora. ID will be requested and if your beauty insider, vib, or vib rouge your purchases are tracked so your good :-)

Apr 14, 2014

Madame G.

yes

Apr 15, 2014

Shauna S.

Thank you!

Previous topic

Makeup for school?

Apr 15, 2014
3

Next topic

What dupe of MAC eyeshadow??

Apr 15, 2014
4

Shauna S.

Good Molecules: See a difference in your skin

New Arrivals

Forum Rules

Please help us maintain positive conversations here by following our guidelines below.

We reserve the right to remove comments and topics that don't adhere to the following rules. We also may remove the profile of any repeat offender. Thanks for reading and contributing!

Be Kind

Beautylish is a diverse, positive, and respectful community. It’s okay to disagree with someone, but be constructive—not rude. We have a zero-tolerance policy for negativity and harassment.

Contribute Thoughtfully

Take the time to make posts easy to understand by using proper spelling, grammar, and capitalization. Post topics in the appropriate category and refrain from making duplicate posts. Know that we don't allow self-promotion, advertisements, spam, commercial messages, or links to other websites or blogs. And be careful that you don't post someone else's work and present or claim it as your own.

We reserve the right to remove duplicate, miscategorized, and difficult-to-understand posts, or those we deem as advertisements, spam, or plagiarism.

Be Vigilant

Use the flag button to report inappropriate or disrespectful behavior, or email us at help@beautylish.com.