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Our customer service team in the US is ready to assist you.
Monday - Friday
7 AM – 4 PM PT
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Jun 4, 2014
Lilly K.
What are you guys thoughts on Sephora?
PROS and. CONS also please!!
Jun 4, 2014
Cheez H.
Exactly what Jacqlyn W. said.
Jun 4, 2014
Sabrina K.
Well the Sephora in Denmark is pretty disappointing! I'm not a fan... We can't get UD or Too Faced or a lot of other brands that you would expect Sephora to have!
Jun 4, 2014
Olivia K.
I love sephora!! I would rather get my stuff online because there is a much bigger selection, but in store is a great place to get your colors correctly on some stuff!
Jun 4, 2014
Erin M.
Pros:
- Lots of different brands
- Can have a sample of anything as long as it's not a pressed powder
- Color IQ is super helpful
Cons
- Sales are limited, but good when they happen
- Some locations are awesome , other are crappy
- Rouge perks aren't what they were hyped up to be, but getting better
Jun 4, 2014
Kyraa D.
I pretty much agree with all the pros & cons that Erin & Jacqlyn posted :p.
Jun 4, 2014
Nat E.
It took me a while to "enjoy" sephora. I try and buy my things there simply because of their beauty perk point system. When I go into a store I know what I want, get it and get out! :)
If your ordering online, take the time n check with nordstrom, saks & Neiman Marcus. They have what Sephora has and more. And a few times I've gotten discounts on Bobbie Brown, NARS and MAC when shopping at the department stores.
Jun 4, 2014
Alma M.
Sabrina that's a bummer your sephora doesn't carry those lines.Have you had a chance to try ant Too faced products?
Jun 4, 2014
Sabrina K.
Ohh Alma I know right!! we only have Sephora in one city in my country and last year when I moved here I was so excited! But I get really disappointed unfortunately!
And no I haven't tried any too faced products, but I really got my heart set on the Chocolate bar palette and some of their lip injection (I think they are called!)
Jun 4, 2014
Alma M.
Jun 4, 2014
Sabrina K.
Oh my that is gorgeous!! And I will have to Google that Bon Bob palette!
Omg really!! Yay!! Gosh I "window" shop on BL all the time hating that I can't order anything!!
Jun 4, 2014
Sabrina K.
Okay never mind on the Chocolate bar palette - I NEED the Bon Bon palette!!
Jun 4, 2014
Alma M.
I know you would love the candle light glow its my fave from Too faced and I'm excited that they will soon start shipping else where for others to enjoy these products.Sabrina what I can do is let them know and has soon as they have it set up they will email you :-)
Jun 4, 2014
Sabrina K.
Yay! Your a sweetheart!!
Then I just have to figure out the tax rules, we have crazy tax rules when buying outside the EU - I once bought a book from the US, end up paying tripple the amount for the book in taxes to getting it to Denmark! Crazy country ;)
Jun 4, 2014
Alma M.
Your welcome Sabrina Thank you I can't wait for you to try all the products out and you must share when you can.Wow! lets hope everything works out in your favor Crazy Tax ugh :)
Jun 5, 2014
Bree B.
Sabrina, you live in Denmark?! I always forget we have such an international crowd here, it's so cool.
Jun 5, 2014
Sabrina K.
Yes I do Bree :) Way up north in Scandinavia!
Jun 5, 2014
Kat Y.
Pros:
- good brand selection
- take-home samples (you often have to ask!)
- great return policy (can return if used, can get credit without receipt)
- employees are usually very helpful though there are always a few apathetic/unknowledgeable ones
- the points rewards are usually underwhelming but occasionally there are some amazing 500 pt perks like the Nars and Tarte packages
- sometimes have 20% off or $20 off rewards
- some locations have workships
- nail polish testing stations
- if you order online, google discount codes! you can often find free shipping or deluxe sample codes.
cons:
- expensive/addictive
- some locations are better than others (size, selection, staff, crowd)
Jun 5, 2014
Martha G.
The last time I went to sephora was a couple of months ago and I bought the naked 2 but when you spend $50 or more you get a free make over but I guess you have to call and make an appointment before you go in and purchase an item and I think that that's a con because there was only 2 other customers looking around the store and there was about 4 employees