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We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
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Feb 28, 2014
Bridgette D.
I recently got a new mascara (fresh's supernova) and absolutely love the brush and the look when I first put it on but by the end of school it has completely fallen out (looks like no mascara on and fell out underneath my eye) how can I make this stop?!
Feb 28, 2014
Lynzie B.
Do you mean it's flaking or is it smudging?
Feb 28, 2014
Diana T.
You can try a lash primer but if it's not a waterproof mascara they always do that without primer or waterproof sealer.
Feb 28, 2014
Amanda W.
Even though you love the way it looks when first applied, chances are it's the formula. Clinique lash doubling mascara is formulated not to smudge or transfer.
Feb 28, 2014
Naomi S.
If I have a mascara that does that I don't repurchase.
if the brush is amazing. you can always wash.that and use out as a spoolie.. use a different brand om mascara. I really like maybelline. I don't have flakes at the end of the day. you get that with cover girl mascara.
Feb 28, 2014
Naomi S.
*I get that with cg.
Feb 28, 2014
Bree B.
It's the formula. Not all mascaras do that, unfortunately it's just not the right one for you!
Mar 1, 2014
Paola B.
I'm not sure there's a sure fix for that. If it were me, I'd probably switch my mascara! Usually it's the waterproof ones that last me all day.
Mar 1, 2014
Tina K.
Not all mascaras work for all people. It's so individual. Like some of the others mentioned, keep the brush/wand (after cleaning) to experiment with different formulas. One of our members did some mascara trials that might lead you to some new formulas to try. :)
Mar 1, 2014
Lucy R.
Try curling your lashes. I try not to use loads of mascara for school and if I curl my lashes it's fine and looks really natural. Try that and a waterproof mascara.
Mar 3, 2014
Sydney W.
Get a new mascara girl!! And make sure to curl your lashes.