Bad luck with makeup
5
Our customer service team in the US is ready to assist you.
1-877-992-5474 Available Now
Monday - Friday
7 AM – 4 PM PT
Saturday
7 AM – 4 PM PT
Please help us maintain positive conversations here by following our guidelines below.
We reserve the right to remove comments and topics that don't adhere to the following rules. We also may remove the profile of any repeat offender. Thanks for reading and contributing!
Beautylish is a diverse, positive, and respectful community. It’s okay to disagree with someone, but be constructive—not rude. We have a zero-tolerance policy for negativity and harassment.
Take the time to make posts easy to understand by using proper spelling, grammar, and capitalization. Post topics in the appropriate category and refrain from making duplicate posts. Know that we don't allow self-promotion, advertisements, spam, commercial messages, or links to other websites or blogs. And be careful that you don't post someone else's work and present or claim it as your own.
We reserve the right to remove duplicate, miscategorized, and difficult-to-understand posts, or those we deem as advertisements, spam, or plagiarism.
Use the flag button to report inappropriate or disrespectful behavior, or email us at help@beautylish.com.
Jul 19, 2011
Yasmin K.
I've had so much bad luck with limited edition items lately.
Kat Von D Truth palette - broken before I even left the mall. Exchanged it for a non-broken palette.
Wet 'n' Wild The Gilded Age eyeshadow palette - only got one use out of it before dropping it and one of the colors shattered. Couldn't replace it because it's a limited edition item and the store was sold out.
Milani paint wheel - noticed the crack in it but didn't think any of it. I didn't even get the chance to unwrap it much less use it before it shatter to the point it was nothing but a mixed powder.
Wet 'n' Wild We're Blasting Off had a crack in it but I didn't think any of it until my cat knocked it to the floor from the carpeted window bench to the carpeted floor. When I picked it up that whole area where the crack was at was shattered! Another LE item that I can't exchange since the store only bought one display.
Jul 19, 2011
Yasmin K.
Jul 19, 2011
Yasmin K.
Jul 19, 2011
Drea L.
Products shouldn't shatter that easy anyway!! Wow, I'm sorry this is happening to you - I'd be very frustrated!
Jul 19, 2011
Anne T.
aw no!! what a bummer :(
Jul 19, 2011
Rachel B.
That sucks! I had a limited edition palette from Stila, the Barbie palette that came out a few years ago, the black in it shattered and it was a huge mess. When I tried to clean the black out, the rest of the colors shattered...so sad cause it was one of my faves. Had to toss it :(
Jul 19, 2011
Yasmin K.
Well that really sucks Rachel. I've contacted Milani and was told had I kept it they would have sent me a replacement. I'm waiting to hear from WnW to see if they can send me a replacement.