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We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
| Order Subtotal | Shipping Charge | |
| Standard Shipping | Expedited Shipping | |
| $0 - $34.99 | $5 | $15 |
| $35 - $99.99 | Free | $10 |
| $100+ | Free | Free |
P.O. Box addresses ship via USPS only. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
| Order Subtotal | Shipping Charge | |
| Standard Shipping | Expedited Shipping | |
| $0 - $34.99 | $5 | $15 |
| $35 - $99.99 | Free | $10 |
| $100+ | Free | Free |
P.O. Box addresses ship via USPS only. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
Our customer service team in the US is ready to assist you.
Monday - Friday
7 AM – 4 PM PT
Saturday
7 AM – 4 PM PT
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Jul 9, 2013
Hollie P.
Help my mascara smells weird, does that mean its gone off and I should stop using it?!?
Jul 9, 2013
Danielle M.
Yes
Jul 9, 2013
Danielle M.
Well if face cream smelt weird, would you put it on your face?
Jul 9, 2013
Danielle M.
You wouldn't so I wouldn't use it :)
Jul 9, 2013
Hana A.
It depends on how long you've had it. I recommend tossing your mascaras every three months. it can give you pink eye if you keep it too long. the ingredients eventually goes old and gross (:
Jul 9, 2013
Toribeth T.
Some smell odd even when they are new. If you only just bought it its fine but stop using it if you have had it a while.