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Sisley-Paris Phyto-Sourcils Design 3-in-1 Architect Pencil 5 Taupe
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May 26, 2016
Alexis C.
I would wait, yes, so if the other 2 are the same way you can do everything all at once.
May 26, 2016
Jackie S.
Great idea Alexis. Think I should wait until I try my other 2 out, just in case?
May 26, 2016
Alexis C.
Jackie, I would still email them and explain everything. It doesn't hurt to ask! Once when I ordered an Ultra Satin Lip they sent me the wrong shade so I emailed them about it and I got a coupon to get the shade I ordered for free and I got to keep the other shade they sent me. Maybe they'll be able to give you a coupon to get another shade (:
May 26, 2016
Jackie S.
Of course "We will gladly replace any item that may have got beat up during shipping. Unfortunately, due to the low cost nature of our products, we are unable to offer any returns or exchanges for any other reasons"
From the website
May 26, 2016
Jackie S.
Angela, that's not a bad idea! I'll email customer service after I try the other 2 colors just to make sure it's the one lighter color
May 25, 2016
Angela J.
Ugh that'd make me mad. Even though they're relatively cheap, I honestly would email them that pic and maybe a pic with just one thin application showing first off that it needs to be built up like crazy and secondly it looks like that when layered! I'd ask for a refund or exchange tbh. Since they sell only online they shouldn't be selling anything they haven't perfected. Obviously they must know this is an issue but continue to sell it:( Disappointing.
May 25, 2016
Jackie S.
Hahahaha thanks so much Chelle!! 😝
May 25, 2016
Chelle W.
Mine always seem to do it when I apply more than two layers :/. But I agree, it'll get better through trial and error. on another note, you are seriously pulling off that color lol.
May 25, 2016
Jackie S.
I forgot to say I dusted hourglass dim light all over too
@Chelle, I do apply thin layers. And only multiple ones with the this one. I'm definitely going to have to experiment.
May 25, 2016
Chelle W.
I use a lip liner, and also - make sure you are NOT applying too much because it will flake and crumble. If you are the more than one layer type of wearer, make sure your first layer is thin. I apply my lighter colors and limbo on with a lip brush rather than the applicator. Trap did this to me all the time when I first bought it.
I hope this helps!
May 25, 2016
Jackie S.
I just love the fact that they are transfer resistant
May 25, 2016
Nicole A.
I have the same problem with the ultra mattes but the ultra satin formula is much better in my opinion I wear marshmallow at least 3 times a week with the matching liner and literally it looks perfect only one coat and it stays all day I've pretty much written my ultra mattes off at this point (:
May 25, 2016
Maria c.
Thanks Jackie hopefully you figure something out I have 6 of them :(
May 25, 2016
Jackie S.
Maria, I'll keep you posted!!
May 25, 2016
Maria c.
I had that same experience I honestly never reach for any of them, it's a shame because I also bought a lot of fun summer shades and I can't get any of them to work for me. If you get them to work for you I would love to know.
May 25, 2016
Sabrina K.
What a shame Jackie :( Hopefully the other colors are better, I heard the colourpop formula is very hit or miss :(
May 25, 2016
Sandra R.
Love that lip color!
May 25, 2016
Jackie S.
Thank you Kristen and Genevieve! I'm going to play around with this color and see if I can make it work! Lol. Hope the other colors as better. Want to keep them as matte as possible... So we shall see.
May 25, 2016
Genevieve D.
All the reviews I checked said the same : Don't layer it or it will crack and crumble.
That's sad because it really is a pretty color on you!!
May 25, 2016
Kristen W.
Sorry to see that, Jackie. That was my experience with the colourpop ultra mattes as well. But I had heard they were reformulated so I hoped that they had improved. I know it kind of defeats the purpose of the ultra matte but the only way I got ANY use out of mine was to throw a lip balm on top. Makes them a bit glossy but at least it prolonged the wear a tad.
May 25, 2016
Jackie S.
I know Dana!
Yep Sabrina! I exfoliated with the ELF one, then used my TokyoMilk balm and waited a bit. Idk if it's bc I initially applied 2 coats, waited, then did another. Ugh
May 25, 2016
Sabrina K.
Aw what a shame. did you exfoliate and moisturize your lips before hand?
May 25, 2016
Dana E.
Omg! It got that bad? That's so frustrating
May 25, 2016
Jackie S.
Anyone have suggestions??
May 25, 2016
Jackie S.
@dana I'm hoping the other colors are better. But I'm determined to make this one work!! Maybe mixing it with my Melted Coral? Idk. Anddd I'm noticing that it is flaking 😕