King Tut Highlighter Damaged.

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Stracy L.

Jun 8, 2016

Stracy L.

Hi All,

I just received my order of Jeffree Star's King Tut and Peach Goddess. Peach Goddess was fine but King Tut was completely wrecked- smashed to a powder. I bought it off Beautylish, does anyone know what the process is to obtain a refund or replacement? I've emailed the customer service team but I couldnt find any other information. I've never had this issue with Beautylish before so just a bit confused, any assistance would be appreciated. Thanks!

Sabrina K.

Jun 8, 2016

Sabrina K.

The customer team will get back to you as soon as they can and take care of it for you :) Jeffree Star has announced that a big shipment of the king tut highlighters were accidentally dropped and therefore many was broken. Its unfortunate that you got one of the broken once :(

Stracy L.

Jun 8, 2016

Stracy L.

Thanks Sabrina I was stressing out because I've shopped with beautylish so many times but this is the first time I've ever had an issue. I'll keep you posted as to how I go, Thanks again!

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