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| Order Subtotal | Shipping Charge | |
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P.O. Box addresses ship via USPS only. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and USPS (3-5 business days from order shipment date).
| Order Subtotal | Shipping Charge | |
| Standard Shipping | Expedited Shipping | |
| $0 - $34.99 | $5 | $15 |
| $35 - $99.99 | Free | $10 |
| $100+ | Free | Free |
P.O. Box addresses ship via USPS only. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
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Jan 5, 2015
Anna M.
I bought a concealer from ulta, and it's the wrong color. I've used it before, but can I return it anyway?? I read somewhere that sephora let you return used things, and I was wondering if ulta was the same. Probably a stupid question, but thanks girlies!!😘
Jan 5, 2015
Alexis M.
Yes! I bought my benefit liner and used it for four days and then had an allergic reaction to it! I didn't even have my receipt they just used my rewards card to make sure I actually bought it there and let me exchange it for a brand new eyeliner of a different brand :)
Jan 5, 2015
Shiro M.
I believe so.
Jan 5, 2015
Sarah N.
Yep! Just take it back and tell them it was the wrong shade and that you used it. Make sure to have your receipt (they may accept it without, but IMO it's less of a hassle with).
Jan 5, 2015
Alexis M.
And if you don't have your receipt but you used your rewards card then you can use that.
Jan 5, 2015
Anna M.
Ok thanks girlies!!
Jan 5, 2015
Kat S.
Think so...
Jan 5, 2015
Kat S.
They'll prob give you in-store credit tho like on a gift card,,,
Jan 6, 2015
Emily M.
As long as you have your receipt or with your Reward Card you can return it! The product can be used but has to be at least 50% full and the return has to be within 60 days. If you have your receipt and it's after 60 days, that's when you get store credit. Otherwise full cash/debit refund :)