Here's my hair y'all... /:

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Jan 30, 2015

Shanae J.

Thank you girls! I definitely feel better about how it looks now than before, but the service was incredibly unreal. I made a new post about my new hair! It looks a lot better!

Jan 30, 2015

Phylicia V.

Listen mama. Don't feel bad. Their service is very awful. You shouldnt have to pay for labor. And I'm glad you didn't pay. I had an horrible experience with a salon and I skipped the chain of command and I called corporate and I had free service for a year but I stopped going after like two visits because they didn't know how to do "mixed" people hair but I didn't pay not one bit.

Girl, that just makes me mad that they asked you to pay 25. smfh. And the fact that they don't dry your hair like wth?

How is your hair looking now?

Jan 30, 2015

Jack B.

Ugh that's so frustrating! Hopefully it turns out okay!

Jan 29, 2015

Shanae J.

I know right. They had the guts to tell me to come back soon. -_- I still kind of feel bad but it's whatever.

Jan 29, 2015

Rissa G.

Wow!! That is insane! What complete jerks. I'm glad you stood up for yourself and left! And they still didn't even dry it?! I'm pretty livid for you haha. What a shitty salon.

Jan 29, 2015

Shanae J.

Thanks y'all! I will for sure!

Jan 29, 2015

J L.

^^ What Jacqlyn said. Post a picture when it's dry!!

Jan 29, 2015

Samantha S.

Purple shampoo should get the brassiness out over time.. Or you could look up adding purple food coloring to shampoo (very little amounts needed) I had a similar issue and it helped me a lot.

Jan 29, 2015

Shanae J.

I just told them that I wasn't going to pay since they should've gotten right in the first place and left... I'm walking to the gas station for my parents to pick me up there. I feel kinda bad cause she just spent another 4 and a half hours on my hair.

Jan 29, 2015

Jack B.

Tell them calmly that you asked for a specific result and paid for that result the first time. It's not your responsibility to pay for the fact that their stylist didn't do what you requested, and you aren't going to pay them to possibly achieve what you already paid them to do. Let them know if you're not satisfied with the new color when it dries you'll return for a refund. If they refuse you a refund, leave a calm but detailed negative yelp review. I guarantee there's someone at the salon checking them, and often they'll reply in a very accommodating way to appeal to potential clients checking their reviews.

Jan 29, 2015

Jack B.

Absolutely refuse to pay more. Any reputable salon would fix it free of charge, if not refund you the cost of the original. Also, it makes no sense for them to leave your hair wet.

Jan 29, 2015

J L.

What? -.- Noo don't give them more money! They wouldn't have had "extra labor" if they hadn't have messed up in the first place!

Jan 29, 2015

Shanae J.

Thanks Mychelle!
Renay, I'm here now. I have to sit here and wait for my parents for $25. They said I have to pay for the extra labor. My hair is wet, for some reason at the end, they don't dry it, so I don't know exactly what it looks like yet.

Jan 29, 2015

Mychelle W.

Good luck girl! I hope they fix it for you the way you want it  :)

Jan 29, 2015

Shanae J.

Got 2 more hours before I go back. Hopefully they don't purposely kill my hair since I complained.

Jan 29, 2015

Rissa G.

Oh I see :)

Jan 29, 2015

Shanae J.

No, I got it cut a few weeks ago when that lady cut my bangs and she was just horrible. My hair at the bottom is bluntly cut, I try to blend it altogether sometimes but most of the time it just looks like crap. I was going to get it cut again after I get it dyed

Jan 29, 2015

Rissa G.

Did they cut it?!

Jan 29, 2015

Shanae J.

This is the picture I showed them. Lol.

Jan 29, 2015

Shanae J.

I just took this, my hair looks like crap. Oh em gee. That's pitiful lol.

Jan 29, 2015

Shanae J.

so*

Jan 29, 2015

Shanae J.

Lol they're not getting another cent out of me. It's fine, I'm seriously hoping they fix it. I screen shotted more pictures do they can get a better idea of what I want. Although, the one picture I had was good enough.

Jan 29, 2015

Gisell G.

Make sure they don't try charging you for fixing it sorry you went through that :/

Jan 29, 2015

Shanae J.

I actually don't mind damage, I've come up with a "magic concoction" that mends my damage within about two or three masks. As long as my ends aren't falling off, I'll be fine. I just want them to get it right next time. I'm sorry you went through that!

Jan 29, 2015

Shanae J.

It feels healthy still. I paid $85. & thank you. I really hope they fix it tomorrow. I sat in that chair from 12:30 to 6:30.

Shanae J.

College Station, Texas. <3