Beauty Product Reviews

4+ stars for product, -2 for order processing / customer service

I ordered several samples -- Undead Red, Blood Red, Irony, Chaiborg -- a while back. Had to send an email inquiry when they hadn't shown up after several weeks had passed. OK, it's a small business, and samples are probably kind of a pain to do and not a huge money maker.

Chaiborg doesn't work for me, but I like the two reds, and I _love_ Irony, so I ordered a full size Irony and a few more samples of other colors just over a month ago. I still haven't received them, nor any communication about the order, so I sent a follow-up email this morning.

I did eventually get the first order, and I expect to get this one as well, but my experience is that this is not the company to order from if you're in a hurry.