Beauty Product Reviews

AMAZING shampoo+conditioner along with OUTSTANDING CUSTOMER SERVICE!

I received a sample of this shampoo & conditioner from Beautylish. I could not believe the difference it made after just ONE application! I have very dry hair, so this result was a real gift! My hair felt soft and flexible again, with incredible shine. Naturally, I immediately ordered the shampoo and conditioner. I love it so much I ordered the 1L size in case it might sell out!

The other and equally great part of this story is, when my order arrived, the pump cap on the shampoo had been damaged during shipping, making it impossible to use, plus a substantial amount had leaked. I wrote to Beautylish and explained what had occurred. My email was answered by the next morning with a concerned and caring attitude and I received a new bottle of the shampoo, in the 1L size within a few days! I don't believe I've ever had such a prompt and friendly customer service experience. I sincerely mean that. Beautylish is an exemplary example of what has been (completely) missing, in not only customer service but the overall experience of shopping online, or even at a location. Other companies would be well advised to follow their example.

For anyone suspecting that I was paid, or given free product for writing this comment, I was absolutely NOT. I would give 10 stars if I could!

Beautylish, thank you! You have a faithful customer in me from now on!