This is a great mascara overall. I did notice that once I curled my clients lashes and applied this mascara the lashes will lose their curl. I was very upset with the fact that it did but I just had to make it work. So from now on I use this mascara on the bottom lashes only and it works wonders because some clients of mine don't really have long bottom lashes.
I haven't had any issues with the packaging AT ALL. (I also believe there are other ways to talk about the packaging without being rude) I haven't had any "clumpy mess" or any of the "drying out" happen to me. Maybe because I close it tight when I'm done using it and use what's necessary.
It's easy to go overboard with some stuff and this is one of them.
When I apply it I use a disposable mascara wand and place most of the product at the base of the lashes and wiggle it back and forth to get most of the product there because the eyes lashes look fuller. I do that to the top (with diff. mascara) and the bottom.
I bought the package the y had which was this the 2oz. sprayer, the jar, and a pair of wipes for $25. Definitely the best brush cleaner I have used. The smell is so citrus-y and very clean. I love using this on my blending brush. Once I'm done using it i just grab my little handy-dandy sprayer and spray the brush hairs twice while rotating it. I then grab my makeup towel and start "brushing" it for like 30 seconds, after I'm done with that I just wait another 30 seconds to let it dry and it's perfectly clean. This product leaves my brushes very soft which, I love.
I love how pigmented this product is. I use less than the size of a drop for both eyebrows. It goes on smooth and really is smudge proof. I definitely think it's worth the $18. I actually think it's pretty inexpensive for how well it works.