Have a Great Weekend!!
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I really like Hautelook ,because of the deals but shipping is horrendous!,That is my only problem with them I have contacted customer service which each time I have contacted them(3) it was pleasant and straight-forward but I still continue to have issues with them shipping my items.So anyway I have come to the conclusion that I will postpone any further shopping from them no matter how great the deal may seem.My advice is order your items that you like right away and make sure you don't need them for at least two months just to ensure you receive them at all or at least in a timely order.
I called today and got a refund on the shipping since the other half is, either not processed yet or whatever I didn't ask for a refund either, it was issued to me for the lack of info they could give me on the order I guess.To me that is great customer service!!