Expert advice needed!

Jan 24, 2017

Evelyn E.

I went to a salon for the first time to get a hair color change. I have always done my hair at home but for what I wanted I thought it would be best to leave it to a professional. I wanted a change for the near year and my bday so I wanted something totally different. I knew there could be multiple visits but I was able to find a girl who actually booked almost the whole day to get what I wanted. We'll it wasn't what I wanted... At first I noticed it wasnt what I had asked for because it was a really dark color she was using to create a dark brown then to a silver balayage. I never questioned it because I mean she's supposed to be a pro... Right? After it was done I expected my hair to be silver...almost white, but was told that they used the darkest silver so that it will lighten up... After I was told that it will lighten and I would get the desired look I wanted, I left for my vacation. During my vacation I held back from washing my hair so it will last longer... I was told to use color safe shampoo, so I did. The color stripped right after the first wash and looked almost gold. I was soo upset knowing that I spent a lot of money for something I didn't want in the first place...I haven't had time due to my job nor the money.
My question is... Is something I can fix at home or much I go back to a salon... Since my hair is not exactly what I wanted I then just want to go for the second look in mind that I had... Please I need help. 😣 My hair looks nothing like silver almost white...