Beauty Product Reviews

Defective blush & Beautylish says this is a normal product and to pay for my own return

I asked Beautylish for an exchange given the defective purple blush ("Mood exposure")in the palette is 90% more white vs purple on the item that was sent to me. I have owned every single Hourglass palette over the years and I know that if the blend of the blush is predominantly white, the blush will turn out more white like a highlighter than blush. I had explained this and also sent in the comparison photos. I am not even asking for a refund, just a replacement of the defective palette and I haven't even used this palette yet and would never have complained if the blend was more even 50/50. But Beautylish's unacceptable response that the product is normal and I must bear the return shipping cost is ridiculous. Thank you very much for sending me a defective product and the poor customer service. I will gladly take my business elsewhere to wasting my time and money.