Free & Easy Returns
We want you to love what you ordered. If you’re not completely satisfied, we offer hassle-free, no-cost returns in the United States within 60 days of the delivery date.*
Pack up your return and drop it off at any FedEx or USPS location. We’ll cover the cost of return shipping.
Get a full refund to your original form of payment 3-5 business days after your return has been processed—or opt for Instant Credit as soon as you drop off your return.**
About Instant Credit
During the return process, you can choose to get your refund in store credit as soon as your return is scanned at FedEx or USPS. You can use your store credit on your next purchase instantly.
**Instant Credit is only available if your refund amount is $100 or less. Flexible Payment orders are not eligible for Instant Credit.
What They’re Saying
“Flexible easy returns. Zero improvements needed.”
— Christina K.
“Returns are a breeze and the care I have received ensures I will be a long time customer.”
“Free shipping and returns also keeps bringing me back.”
— Megan D.
Frequently Asked Questions
If you are less than completely satisfied with your purchase, you may return your order within 60 days (from the delivery date) for a full refund. Products must be returned in new or gently used condition. Products marked final sale are not eligible for return. See our full return policy.
You have 60 days from the delivery date of your order to initiate a return.
We accept returns of items in new or gently used condition.
Return shipping is free in the United States if you use our prepaid shipping label and carrier (USPS or FedEx). You are welcome to ship a return with your carrier of choice at your expense. We recommend keeping a receipt of your return if you choose to ship it yourself. Returns requests for orders shipped to APO/FPO addresses are not eligible for the prepaid return label.
Refunds are made to the original form of payment (e.g., credit card, PayPal or store credit). If your purchase was paid with both store credit and another payment method, the store credit portion of your refund will always be issued first. Once the maximum originally spent with store credit is reached, the remainder of the refund will be credited back to your original payment method.
Your order total was $100.
Payment was made with $20 store credit and $80 via credit card.
The total refund amount to be applied is $50.
The refund will be applied as $20 back to store credit and $30 to credit card.
Refunds for Flexible Payments orders will credit toward any outstanding payment due to us. Once all outstanding payments have been credited, any remainder will be credited back to your original payment method. Please note that Instant Credit is not available for Flexible Payment orders.