Haute Look

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Talk about ur experiences good or bad

May 25, 2012

Rebecca T.

My experiences are relatively good. I just don't like the slow shipping, as mentioned, and the fact that it always gets delivered through UPS, rather than USPS. No one is hardly ever home in my house so I always risk missing my packages. Such a hassle for me. 

May 27, 2012

gee m.

I have been signed up with them for a couple of years now and just placed my first order with them Friday. I can tell that one issue for me will be the slow shipping but I guess that's what you get when your trying to get a good deal. 

May 27, 2012

Carly M.

Apart from slow shipping, I have no complaints. :) They offer great deals, brands I enjoy, and I LOVE their referral program. I also like that they show a sort of care with their packaging. Each package I've got was securely packed with the occasional extra offer/coupon and I've never had anything broken in the mail (since I tend to order mostly cosmetics from them, this is very important to me). They also have GREAT customer service. :) Once, my order was unable to be filled due to too many orders and they gave me back all of my money (like any self-respecting business should) PLUS a $5 credit. 

May 27, 2012

Rai C.

I have never had an issue with ordering from HauteLook. I've ordered from there a lot over the past few years and I will continue to do so. 

May 29, 2012

Lorena C.

Their shipping drives me nuts, but it's a great discount so I'm willing to wait for the products. What I find annoying is the 15min limit to pay. I was having connection issues with my phone when I placed my first order and had to keep looking up products and re-adding them to my cart to get the 4 items I wanted.

I also wish they would carry more L/XL items. Other than that I can't really complain too much.

May 30, 2012

Janelle M.

Shipping obviously! But other than that love them! 

May 31, 2012

Shannon A.

i only ever order from them when they have Philosophy products and Urban Decay, you can get some really amazing deals.

Jun 3, 2012

LaToya C.

Great prices just too slow for me. I havent ordered anything since my first purchase like 2 years ago. 

Jun 10, 2012

gee m.

I finally received my first order Friday for some NYX products I purchased and even though it took forever I already have placed another order for some other beauty products. I guess the slow shipping is well worth the wait.