We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and FedEx Ground (3-5 business days from order shipment date).
Order Subtotal | Shipping Charge | |
Standard Shipping | Expedited Shipping | |
$0 - $34.99 | $5 | $15 |
$35 - $74.99 | Free | $10 |
$75+ | Free | Free |
We are currently unable to ship to P.O. boxes. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
We offer free shipping to the US on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.
We ship using FedEx Express (2 business days from order shipment date) and FedEx Ground (3-5 business days from order shipment date).
Order Subtotal | Shipping Charge | |
Standard Shipping | Expedited Shipping | |
$0 - $34.99 | $5 | $15 |
$35 - $74.99 | Free | $10 |
$75+ | Free | Free |
We are currently unable to ship to P.O. boxes. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.
Our customer service team in the US is ready to assist you.
Monday - Friday
7 AM – 4 PM PT
Saturday
7 AM – 4 PM PT
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Mar 27, 2015
Brianna M.
How long does it usually take them to ship your order? it says online it usually ships within 3-5 bussiness days and I have until tuesday but I ordered on the 24th and it still doesn't say it has shipped I've never really waited this lomg for anything to ship.
Mar 27, 2015
Kaitlin M.
Mine took almost 2 weeks from the day I bought them to when I got mine!
Mar 27, 2015
Brianna M.
Omg thats awhile!! thank you! if it still doesn't ship by tuesday I will give them an email.
Mar 27, 2015
Ashley D.
It took the almost 2 weeks to send mine out, but after that I got it in about 3-4 days. They have a large volume of orders so it does take a while for then to process everything
Mar 27, 2015
Brianna M.
Ok thank you so much I will just wait to email them since you both have said it took almost two weeks so I will just be patient now that I know this is normal.
Mar 27, 2015
Sam R.
Ya I definitely takes awhile but their products are worth the wait in my opinion :)
Mar 27, 2015
Sam R.
*it
Mar 27, 2015
Brianna M.
I just wanted to add an update that I just got the email saying my package shipped today :)
Mar 28, 2015
Erin M.
Then they accidentally doubled my order, only charged me once and sent my double of the double of one shadow...Yeah...
Mar 28, 2015
Brianna M.
Omg lol I wish they would make that mistake for me!! haha.
Mar 28, 2015
Erin M.
It's apparently happening a lot.
Mar 28, 2015
Molly S.
They doubled your whole order or just one shadow?
Mar 28, 2015
Erin M.
@Molly - They doubled my whole order. But in the dupe box, they put two of one shadow so I now have three of it.
Mar 28, 2015
Brianna M.
Omg I would love to get two of everything I bought but I would be so scared they would charge me again after I received it.
Mar 28, 2015
Isabel M.
I ordered mine March 19th , and it was shipped the 21st and arrived the 24th!
Mar 28, 2015
CPT- Lili R.
Do you have to send it back erin?
Mar 28, 2015
Brianna M.
Mine will be here monday!!