ASAP question please!! Read its an emergency.

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Apr 21, 2015

Melissa M.

So I recently got my birthday gift from sephora and the tip is already running out so I wanted to ask how do I take more product out because my friend said it was mechanical but the another girl told me I had to sharpen it and IDK help please!!

Apr 21, 2015

Melissa M.

This the inside

Apr 21, 2015

Melissa M.

I tried twisting it but it won't twist :/ and I also tried a sharpener and it won't work:/

Apr 21, 2015

Albina g.

It's mechanical. if twisting didnt help then maybe the mechanism is broken...

Apr 21, 2015

Rebecca J.

The nars pencils need to be sharpened. I have one myself, they're definitely not mechanical.

Apr 21, 2015

Shanae J.

Yes, I heard that they need to be sharpened. I haven't had one myself though.

Apr 21, 2015

Alexis C.

You have to sharpen it, it's definitely not mechanical.

Apr 21, 2015

Raylene I.

Try putting it in the freezer to harden the product up so its not soo soft, then sharpen it.