I am very sad as ive explained to sonia on here who shared this product the reason as to why im sad about it. This didnt work on my hair like it should have. I bought the product because two other women wrote reviews on it recently in 2012 who have been dying their hair black for over 6 years. i have only been dying mine for almost 2 because it was an accident and i was trying to figure the best way to remove it without damaging my long hair. I washed with clarifying and anti-dandruff shampoos for a month before trying this product to remove as much dye as i could and hoping this would get rid of my dye. the product only took 2 and 1/2 in of my roots the color it shows in sonia's video on her sister , the rest was left black or with slight red tint to the black. i followed all instructions and waited the approx. time and even used it twice and it didnt give me any better a result than other hair removing products i have tried. Im sorry i was looking forward to sharing this with anyone i possibly knew who have been dying their hair black and want to get rid of it once i knew it worked. but it only removes your most recent dyes and thats it on my hair. however if you dont have dyed black hair and any other color it will remove what its supposed to. I really wish this would have worked and helped me. thanks for trying my hairdresser haircolor removal system.