Procter & Gamble has issued a voluntary recall of 10 shades of Clairol Natural Instincts in the United States, Canada and Puerto Rico. There are only 10 shades recalled due to a mismatched Week 2 Color Refresher in the box. There is no consumer safety or health risk, however you may experience an unwanted result after using the mismatched color refresher. The main colorant and color conditioning treatment are unaffected and can be used, but you should discard the Week 2 Color Refresher sachet.
Natural Instincts Shade 16 Light Auburn (Spiced Tea)
Natural Instincts Shade 35 Brown Black (Ebony Mocha)
Natural Instincts Crème Shade 03G Light Golden Blonde(Honey Crème)
Natural Instincts Crème Shade 7.5 Dark Blonde (Maple Crème)
Natural Instincts Crème Shade 21G Medium Golden Brown (Caramel Crème)
Natural Instincts Crème Shade 23R Medium Auburn (Raspberry Crème)
Natural Instincts Crème Shade 30R Dark Auburn (Cherry Crème)
Natural Instincts Vibrant Shade 9 Natural Light Blonde (Blonde Vibrance)
Natural Instincts Crème Shade 31 Darkest Brown (Coffee Crème)
Natural Instincts Vibrant Shade 10 Extra Light Blonde (Sun-Kissed Blonde)
People who have purchased the affected shades from above should call Clairol for a replacement coupon or refund at the following number: 866-493-0512. If you have used the Week 2 Color Refresher and need color assistance, call Clairol at this number: 800-252-4765. For more information, you can check out www.clairol.com/alert.